Refund and Returns Policy

Game On, Risk-Free: Our Hassle-Free Returns Guarantee Your Satisfaction

• Refund Method and timing:

With a few exceptions, we will reimburse you for returned items in the same way you paid for them. If you prefer, you can make an exchange for the same item.

For returns, you are responsible for shipping us faulty units with complete packaging and accessories at our customer care center. Once we receive your return, we will process it within 3–5 business days after inspecting condition and fault of product. We will refund you original purchase price (excluding delivery charges). Depending on your bank’s processing time, it may take up to 7 days after we process the return to reflect on your account.

• Returns info:

The contents and packaging of the product should remain intact.
Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, or scratched may be denied a return.
Please return items with all accessories and packaging. If you do not, we may either deny the return.

• Reimbursements on returns lacking proof of purchase may be denied or limited.

Please read product descriptions carefully before deciding to buy the product. Return or exchange of product is not applicable if the product has no issues. Change of mind is not applicable.